7lg365 Privacy Policy

1. Definitions

In this Privacy Policy, the following terms have the meanings set out below. These definitions apply throughout this document and in any related privacy notices or data processing schedules published by 7lg365.

2. Data We Collect

7lg365 collects personal data across several categories. The table below sets out each category, specific examples of data within that category, and the primary purpose for which it is collected.

3. How We Collect Data

7lg365 collects personal data through the following channels:

• Direct Submission: Data you provide when registering an account, completing KYC verification, submitting payment information, or contacting our support team.
• Automated Collection: Technical and usage data collected automatically when you access the 7lg365 platform, including via cookies, log files, and session tracking tools.
• Payment Processors: Transaction confirmation and status data received from payment service providers including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, and 1LINK when you make a deposit or withdrawal.
• Identity Verification Providers: Where 7lg365 uses a third-party KYC service to verify your identity documents, that provider may return verification status data and flagged risk indicators to us.
• Fraud Prevention Services: Aggregated risk signals and device fingerprint data from fraud detection partners that help 7lg365 identify suspicious account activity.

4. Legal Basis for Processing

7lg365 processes your personal data only where a valid legal basis exists. The legal bases we rely upon are as follows:

• Contractual Necessity: Processing that is necessary to fulfil the Terms & Conditions agreement between you and 7lg365 — including account management, payment processing, and game result recording.
• Legal Obligation: Processing required to comply with applicable laws and regulatory requirements, including AML reporting obligations, KYC verification requirements, and gaming licence conditions.
• Legitimate Interests: Processing carried out in the legitimate interests of 7lg365, such as fraud detection, platform security, and service improvement, where those interests are not overridden by your privacy rights.
• Consent: Where you have provided explicit, informed consent to a specific type of processing — for example, consent to receive promotional communications from 7lg365. You may withdraw this consent at any time by contacting support.

5. How We Use Your Data

The personal data collected by 7lg365 is used for the following purposes:

5.1 Account & Service Delivery

• Creating and managing your 7lg365 player account.
• Processing your deposits and withdrawals in PKR via JazzCash, EasyPaisa, and supported bank channels.
• Delivering the games, betting markets, and promotions available on the 7lg365 platform.
• Providing customer support through live chat and email correspondence.

5.2 Regulatory & Compliance

• Verifying your identity and age (21+) as required by 7lg365's international gaming licence conditions.
• Monitoring transactions for AML compliance and reporting suspicious activity where legally obligated.
• Maintaining transaction records for the period required by applicable regulations.

5.3 Security & Fraud Prevention

• Detecting and investigating fraudulent account activity, multi-accounting, and bonus abuse.
• Monitoring for unauthorised access attempts and protecting the integrity of the 7lg365 platform.
• Verifying that payment methods belong to the registered account holder.

5.4 Responsible Gaming

• Monitoring player behaviour patterns to identify signs of problem gambling and trigger responsible gaming interventions where appropriate.
• Enforcing self-exclusion requests, cool-off periods, and deposit limits set by players on their 7lg365 accounts.
• Ensuring that players under self-exclusion do not receive marketing communications from 7lg365.

5.5 Platform Improvement

• Analysing aggregated, anonymised usage data to improve the 7lg365 platform experience for Pakistani players.
• Testing new features, games, and interface designs before wider rollout.

5.6 Marketing Communications

Where you have provided explicit consent, 7lg365 may send you promotional communications about new games, bonuses, and platform updates. You may opt out of marketing communications at any time by contacting support or using the unsubscribe link in any marketing email.

6. Data Sharing & Disclosure

7lg365 does not sell your personal data. We may share your data with the following categories of third parties strictly where necessary and under appropriate data protection agreements:

• Payment Service Providers: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, and 1LINK receive the minimum transaction data required to process your deposits and withdrawals.
• KYC & Identity Verification Providers: Third-party services used to verify your identity documents and confirm your age as part of the 7lg365 KYC process.
• Fraud Detection Partners: Specialised service providers who help 7lg365 identify and prevent fraudulent activity on the platform.
• IT & Infrastructure Providers: Cloud hosting and data centre providers who store 7lg365 platform data under strict confidentiality and security agreements.
• Regulatory & Law Enforcement Authorities: Where 7lg365 is legally obligated to disclose data — for example, in response to a valid court order, AML reporting obligation, or request from a licensed gaming regulatory authority.

7. International Data Transfers

As an internationally licensed gaming operator, 7lg365 may process and store personal data on servers located outside of Pakistan. Where personal data is transferred to a jurisdiction that does not provide the same level of data protection as the country in which the data was collected, 7lg365 ensures that appropriate safeguards are in place, including:

• Standard contractual clauses approved by relevant data protection authorities.
• Data processing agreements with all third-party processors that impose binding data protection obligations equivalent to those required under international best-practice frameworks.
• Technical security measures including encryption in transit and at rest, regardless of the jurisdiction in which data is stored.

By registering on 7lg365 and agreeing to these terms, you acknowledge that your personal data may be transferred to, stored in, and processed in jurisdictions outside Pakistan as described above.

8. Data Retention

7lg365 retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to the mandatory retention periods set out below.

Upon expiry of the applicable retention period, personal data is either permanently deleted from 7lg365 systems or irreversibly anonymised so that it can no longer be linked to any identifiable individual.

9. Security Measures

7lg365 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration.

• Transport Layer Security (TLS): All data transmitted between your device and 7lg365 servers is encrypted using TLS 1.2 or higher. This protects your login credentials, payment data, and personal information in transit.
• Encryption at Rest: Sensitive personal data stored on 7lg365 servers — including KYC documents and financial records — is encrypted at rest using industry-standard encryption protocols.
• Access Control: Access to player personal data is restricted to authorised 7lg365 personnel on a strict need-to-know basis. All staff with data access undergo regular data protection training.
• Two-Factor Authentication (2FA): 7lg365 supports and encourages all players to enable 2FA on their accounts. Internal system access by 7lg365 staff also requires multi-factor authentication.
• Penetration Testing & Security Audits: The 7lg365 platform undergoes regular independent security assessments to identify and remediate vulnerabilities.
• Incident Response: 7lg365 maintains a documented data breach response plan. In the event of a data breach that poses a risk to player rights and freedoms, 7lg365 will notify affected players and relevant regulatory authorities within the timeframes required by applicable regulations.

10. Cookies & Tracking

7lg365 uses cookies and similar tracking technologies to ensure the platform functions correctly, to maintain the security of your session, and to understand how players interact with the site.

You can manage cookie preferences through your browser settings at any time. Please note that disabling functional or analytical cookies may affect certain aspects of the 7lg365 platform experience. Strictly necessary and security cookies cannot be disabled without preventing the platform from operating correctly.

11. Your Privacy Rights

As a player on 7lg365, you hold a number of rights in relation to your personal data. These rights may be exercised by contacting our support team at any time via live chat or by emailing [email protected].

• Right of Access: You have the right to request a copy of the personal data that 7lg365 holds about you. We will respond to verified access requests within 30 days.
• Right to Rectification: If any personal data held by 7lg365 is inaccurate or incomplete, you have the right to request that it be corrected. Account details such as address and contact information can be updated directly in your account settings or by contacting support.
• Right to Erasure: You may request that 7lg365 delete your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other legal basis applies. Note that certain data must be retained for regulatory compliance purposes and cannot be deleted on request.
• Right to Restriction of Processing: You may request that 7lg365 restrict the processing of your data in certain circumstances, such as while a dispute regarding the accuracy of your data is being resolved.
• Right to Data Portability: Where processing is based on your consent or contractual necessity, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to processing carried out on the basis of legitimate interests, including the use of your data for direct marketing purposes. 7lg365 will cease that processing unless compelling legitimate grounds can be demonstrated that override your interests.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

12. Minors & Age Verification

7lg365 strictly prohibits the use of its platform by individuals under the age of 21. The collection and processing of personal data from minors is not permitted under any circumstances.

During the registration process, all players are required to confirm that they are aged 21 or above. Prior to processing any withdrawal, 7lg365 conducts mandatory KYC verification that includes confirmation of date of birth through a valid government-issued identity document such as a Pakistani CNIC or passport.

Where 7lg365 identifies or has reasonable grounds to believe that a registered player is under the age of 21, the account will be immediately suspended, all pending transactions blocked, and the matter referred to the 7lg365 compliance team for investigation. Any deposits made by an underage player may be returned at the discretion of the compliance team, net of any bonuses received.

13. Changes to This Policy

7lg365 reserves the right to update this Privacy Policy at any time. Where changes are material — for example, changes to the types of data we collect, the purposes for which we use it, or the third parties with whom we share it — we will provide reasonable advance notice by displaying a prominent notice on the 7lg365 platform or by sending an email to your registered address.

The updated Privacy Policy will take effect on the date shown at the top of the document. Continued use of the 7lg365 platform following the effective date of any updated Privacy Policy constitutes acceptance of the revised terms. If you do not agree with any updates to this policy, you should cease using the platform and request account closure before the updated policy takes effect.

The current version of this Privacy Policy is always available at 7lg365.pro/privacy-policy. We recommend reviewing it periodically to stay informed about how 7lg365 protects your data.

14. Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or wish to raise a complaint about how 7lg365 has handled your personal data, please contact our team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly inside your 7lg365 account. This is the fastest channel for privacy queries.
• Email: [email protected] — include "Privacy Query" or "Privacy Rights Request" in the subject line.

7lg365 takes all privacy complaints seriously. Upon receiving a complaint, our team will acknowledge it within 48 hours and aim to resolve it within 14 business days. Where a complaint cannot be resolved internally to your satisfaction, you may refer the matter to the independent dispute resolution service designated under 7lg365's international gaming licence.